Rental Policy

01Who can rent

• Minimum age of the driver: 21 years, 25 years for supercars.
• A valid driving licence held for at least 1 year, accepted in the UAE for the vehicle category.
• Every person who drives the car must be named in the rental agreement as an authorised driver.

Send clear copies on WhatsApp before your rental so we can prepare the contract.

02Booking and contract

• You book by sending us the car, colour, dates and delivery location on WhatsApp. A booking is confirmed once we confirm it in writing and any agreed advance payment has been received.
• At handover you sign our rental agreement. The rental is also recorded in the RTA's official electronic contract system where this is required. If the two differ, the mandatory RTA terms apply.
• We inspect the car together with you and record its condition, mileage and fuel level in a handover report with photographs. The same is done at return.

03Prices, payment and deposit

• All prices are in UAE dirhams (AED). Daily rates are shown on the website; weekly and monthly rates are available on request.
• VAT at 5% applies. Your quote shows the full amount including VAT before you book.
• Payment is due in advance, before handover by card, bank transfer or cash.
• No security deposit. You remain responsible for documented amounts that arise during your rental, such as fines, tolls, fuel or damage caused by prohibited use (see sections 5 to 8). These are charged to you after the rental with supporting documents.

04Mileage and fuel

• 250 km included per rental day, added up over the whole rental.
• Extra kilometres are charged at the rate shown in your agreement, between AED 3 and AED 30 per km depending on the car.
• Return the car with the same fuel or charge level as at handover. If it is lower, you pay the cost of refuelling or charging.

05Using the car

Please drive carefully and follow UAE traffic law. The car must not be used:

• for racing, drifting, speed tests, rallies or any competition;
• off-road, for towing, or to carry more people or weight than allowed;
• for paid passenger transport, deliveries, ride-hailing or sub-renting;
• by anyone under the influence of alcohol or drugs, or by anyone not named in the agreement;
• to carry illegal, hazardous or dangerous goods, or for any unlawful purpose.

Do not smoke in the car, do not modify, wrap or add equipment to it, and do not interfere with its tracking or security systems. The car stays within the UAE. Travel to Oman or any other country is only possible with our prior written approval and the required insurance and permits.

06Salik, fines and parking

• Salik tolls, parking fees and traffic fines incurred during your rental are your responsibility.
• Fines and tolls in Dubai often appear days or weeks later. We send you the details and copies when they arrive and charge the documented amount.
• We do not add hidden administration fees. Any administration fee applies only if it is stated in your rental agreement.
• Black points and licence penalties are registered against the driver as required by the authorities.

07Insurance

• Every car is insured as required by UAE law, subject to the terms and exclusions of the insurance policy.
• Insurance excess per claim: AED amount per car category.
• Cover does not apply, and you are liable for the loss, if the damage results from prohibited use, driving under the influence, an unauthorised or unlicensed driver, reckless or deliberate conduct, failing to report an accident, leaving the car unlocked, or use outside the permitted territory.

08Accidents, damage and breakdown

Do not arrange repairs yourself. In case of a warning light or breakdown, stop driving if it could cause damage and contact us; we arrange assistance.

09Return, late return and extensions

• Return the car on time, at the agreed place, with all keys, documents and accessories, and without personal belongings.
• Normal wear and tear is fine. Excessive dirt, sand or smells may be charged as cleaning at the amount stated in your agreement.
• Want to keep the car longer? Ask us on WhatsApp before your return time. An extension is only valid once we confirm it in writing.
• Late return without approval is charged at the late-return rate in your agreement, after a grace period of 30 minutes.

10Delivery and collection

We deliver and collect across Dubai. Delivery fees: free within Dubai, other emirates on request. Please be on time at the agreed place with your documents; waiting time may be charged if the handover is delayed significantly.

11Governing law

Rentals are governed by the laws of the Emirate of Dubai and the United Arab Emirates. Where the RTA's official rental contract applies, its mandatory terms prevail. This page summarises our rental terms; the signed rental agreement is the binding document.